Terms & Conditions

The registration is binding, and the registration fee must be paid at the time of registration.

The registration and course fees are non-refundable, except if the student is not allocated a spot in the program, in which case the registration fee will be refunded. In the case of illness, a medical certificate is required, and the student will be offered a place in the next available course. Diplomas will not be issued to students who miss more than 12 theoretical lessons, except in cases where a medical certificate is provided. In such cases, missed lessons can be completed in the next course session.

A 14-day right of withdrawal applies in accordance with the Distance and Doorstep Sales Act. The withdrawal period begins on the day the agreement is concluded, i.e., the date we receive the registration, and extends for 14 days. To exercise the right of withdrawal, the easiest method is to use our withdrawal form, and refunds will be processed within 14 days.

Make Up Institute is not responsible for missed lessons due to student absence, except in cases where a medical certificate is provided. Missed lessons in such cases can be made up during the next course session.

Scheduled lessons are available to make up for missed sessions. All lessons must be completed by the final week of the course to qualify for a diploma.

Make Up Institute does not accept responsibility for allergic reactions, rashes, asthma, respiratory issues, back problems, or other health issues that may occur during the course.

Make Up Institute is not responsible for lost items or the students’ makeup kits.

Make Up Institute reserves the right to expel students who behave inappropriately or disrupt the learning environment. No refunds will be issued in such cases.

Make Up Institute reserves the right to withhold diplomas from students who have high absenteeism, fail to achieve a passing grade on exams, behave inappropriately, have unpaid debts to Make Up Institute/Mist Stockholm, fail to complete their practice days, or fail to meet the required minimum of 10 practice days(*not mandatory for international students who apply for the Distans Flex programs). 

For the Makeup Artist and Hairstylist programs, students who do not pass their exams will be offered a retake during the same course session. If the retake is not passed, one additional free retake is offered during the next course session. No further retakes will be provided. For the Eyelash Stylist program, only one exam opportunity is offered on a scheduled date. If the exam is not passed, an additional exam day can be booked for a fee of SEK 2,400 per person.

Work uniforms and locker keys must be returned to the school no later than the last day of the course.

For online courses, students are responsible for their own computer, internet connection, and webcam. Attendance at the school is required on certain days as per the schedule (*this does not apply to international students).

Photography days for all courses are scheduled during the daytime as per the timetable.

Internships may take place during the daytime, evenings, or weekends.

Eyelash Stylist Course: A health certificate for eyelash stylists is now a requirement according to the Environmental Agency. This test is conducted and paid for by the student. Examination takes place after 10 approved internships, which must be submitted via email to the school no later than 10 weeks from the course date.

Classes may be conducted in Swedish and/or English.

Students are responsible for arranging their own models for lessons, exams, and photo sessions.

Make Up Institute retains the rights to all images and digital material taken by our staff during the program and reserves the right to use them for purposes such as publicity.

Students will receive their portfolio images in digital format.

Students enrolled in Make Up Institute's Distance Flex Program who are unable to visit the school to collect their makeup/hair styling kits or portfolio will be charged for shipping costs.